Principlev1PR-2088
Create explicit transactive memory systems by documenting…
Create explicit transactive memory systems by documenting who knows what, maintaining this meta-knowledge actively, and routing questions to the appropriate expertise holder.
Why This Is a Principle
This is a clear principle derived from Extended Cognition Thesis (distributed cognition) and Working Memory Capacity Limit (working memory limits). Given that knowledge can be distributed and that individuals have limited working memory, it follows that teams need explicit systems for navigating who knows what. Highly actionable and broadly applicable.