Principlev1
Distinguish technical problems (known solutions exist) from
Distinguish technical problems (known solutions exist) from adaptive problems (people must change themselves) and give the adaptive work back to the people involved rather than providing technical solutions to adaptive challenges.
Why This Is a Principle
Derives from Piagetian Equilibration Through Schema Dynamics (development through accommodation) and Single-loop learning adjusts actions within existing (double-loop learning). Heifetz's principle prescribes diagnostic categorization before intervention. It's about matching solution type to problem type—derived rather than foundational.