Principlev1
Document failure knowledge and contextual rationale for
Document failure knowledge and contextual rationale for decisions to preserve intelligence that organizations systematically lose.
Why This Is a Principle
Follows from Knowledge that exists only in tacit form degrades without (tacit knowledge degrades) and Memory is reconstructive, not reproductive—humans rebuild (memory is reconstructive). Prescribes documenting categories of knowledge most likely to vanish as people depart.