Principlev1PR-229
Measure both process metrics (daily actions) and outcome…
Measure both process metrics (daily actions) and outcome metrics (end results) in paired systems, using process metrics for real-time adjustment and outcome metrics for validating that process metrics remain predictive.
Why This Is a Principle
Derives from Every system is perfectly designed to get the results… (systems produce their results) and When a measure becomes a target, it ceases to be a good… (measures as targets cease being good measures). This is Grove's paired indicators principle — a meta-measurement strategy that prevents Goodhart's Law while maintaining actionability.