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How to ThinkIn the Age of AI
Principlev1PR-447

When queues consistently form at specific points…

When queues consistently form at specific points in a system, trace upstream to find the constraint where processing capacity is exceeded by arrival rate.

Why This Is a Principle

Derives from Average cycle time equals work-in-progress divided… (Little's Law) and The behavior of a system arises from its structure… (system behavior from structure). The principle prescribes a diagnostic strategy (trace queues upstream) based on understanding that queues signal capacity constraints. It's actionable and applies across workflow, organizational, and information systems.