Principlev1
When reality feedback and social feedback diverge, treat the
When reality feedback and social feedback diverge, treat the divergence itself as high-value signal requiring investigation rather than choosing one channel over the other.
Why This Is a Principle
Derives from Meaning as Receiver Construction (meaning constructed by receivers), When a measure becomes a target, it ceases to be a good (measures becoming targets), and Actual behavior reveals operative values more reliably than (behavior reveals values). The lesson prescribes using convergence/divergence as diagnostic: convergence increases confidence, divergence indicates either social filtering (MUM effect) or early detection of issues not yet visible in metrics.