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How to ThinkIn the Age of AI

Question

How do I practice delegation levels?

beginner

Quick Answer

Pick three tasks you delegated in the past week. For each one, write down: (1) what level of autonomy you intended, (2) what level the delegate actually operated at, and (3) whether the gap caused any friction. Use Appelo's seven levels as your scale: Tell, Sell, Consult, Agree, Advise, Inquire, Delegate.

If you find mismatches, you have found the source of most delegation failures in your system.

Common pitfall: Treating delegation as binary — either you do it yourself or you hand it off completely. This collapses a seven-level spectrum into two positions and guarantees one of two failures: micromanagement (everything stays at Level 1) or abandonment (everything jumps to Level 7). Both destroy trust. The ladder exists precisely because the middle rungs are where most productive delegation happens.

This practice connects to Delegation Patterns — building it as a repeatable habit compounds over time.

Learn more in these lessons

  • The delegation ladder

    Delegation ranges from "do exactly this" to "handle it entirely" — know which level you are using.