Principlev1

Make previously hidden information visible to relevant

Make previously hidden information visible to relevant decision-makers as a high-leverage intervention that changes behavior without requiring additional incentives or enforcement.

Why This Is a Principle

Derives from meaning being constructed by receivers (Meaning as Receiver Construction) and goals filtering for relevance (Goals as Perceptual Filters). The hospital hand-washing example demonstrates this. Prescribes information transparency as intervention method.

Source Lessons

L-1662

Change the system to change the outcomes

Trying to change outcomes without changing systems produces temporary results at best. When outcomes are system properties (L-1661), durable change requires system redesign — modifying the structures, processes, incentives, and information flows that produce the current outcomes. Exhortation ("try harder"), training ("learn better"), and personnel changes ("get better people") all fail when the system itself is designed to produce the outcome you are trying to eliminate. The system always wins.

Connections

Derived From (2)

AxiomGoals as Perceptual Filters AxiomMeaning as Receiver Construction

Back to Concepts