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How to ThinkIn the Age of AI
Definitionv1DF-534

Service Level Objective

a target value for an SLI that defines the boundary between acceptable performance and the need for intervention

Why This Is a Definition

This definition establishes the genus (target value) and differentia (defines boundary between acceptable and intervention needed) of an SLO, distinguishing it from mere performance measurement and establishing its role as a threshold for accountability.

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