Question
How do I apply the idea that operational automation?
Quick Answer
List every operational step you performed yesterday. Mark each step with H (requires human judgment) or M (mechanical — could be done by a rule, script, or template). Pick the single highest-frequency M step and automate it this week using the simplest tool available: a recurring calendar event, an email filter, a saved template, or a two-line script.
Common pitfall: Automating a process you have not first simplified. You build an elaborate Zapier chain that automates seven steps, three of which are unnecessary. When one step changes, the entire chain breaks and debugging takes longer than doing it manually ever did. The automation calcified waste instead of eliminating it.
This practice connects to Operational Excellence — building it as a repeatable habit compounds over time.
Learn more in these lessons
- Operational automation
Automate every operational step that does not require human judgment.
Go beyond the answer
This topic is part of Build Systems Beyond Yourself — a guided sequence of 20 lessons.
After completing this path you will have documented your key workflows, identified where YOU are the bottleneck (your bus factor is currently 1), built delegation criteria for systems, tools, habits, and people, and begun the identity shift that makes letting go feel like freedom instead of failure — because operational excellence means your systems run reliably without your constant attention.
Start the path →