Question
What does it mean that relationship mapping reveals system structure?
Quick Answer
When you draw all the relationships between elements the system structure becomes visible.
When you draw all the relationships between elements the system structure becomes visible.
Example: In 1932, psychiatrist Jacob Moreno asked every girl at the New York State Training School for Girls in Hudson to name which other girls she wanted to live with. Then he drew the answers — each girl a circle, each choice an arrow. The resulting diagram, which Moreno called a sociogram, revealed what no administrator had seen: the recent epidemic of runaways could be explained by chains of attraction and repulsion that crossed dormitory boundaries. The girls weren't running away from the institution. They were running toward people the institutional structure had separated them from. The individual facts — each girl's preference — were already known. But only when Moreno mapped every relationship at once did the system's actual social structure become visible. Stars emerged (girls chosen by many), isolates appeared (girls chosen by none), and tightly bonded cliques revealed themselves as the real organizational units, invisible on any formal chart.
Try this: Choose a system you participate in — your team at work, your family, a community you belong to, even the tools in your daily workflow. List every element (person, tool, process, concept) on a blank page. Now draw every relationship you can identify. Use arrows to show direction: who influences whom, what depends on what, where does information flow. Label each arrow with its type — 'reports to,' 'depends on,' 'informs,' 'conflicts with,' 'enables.' Step back and look at the whole picture. Identify: (1) which element has the most connections, (2) whether any element bridges two otherwise disconnected groups, and (3) whether any element has zero incoming or zero outgoing connections. Write three sentences describing the structure you see — a structure that was invisible before you drew it.
Learn more in these lessons