Lessons tagged “technology”
2 published lessons with this tag.
behavior
Phone-checking as a default
Compulsive phone-checking is a default behavior that can be replaced.
organization
Technology as a systemic intervention
New tools can force systemic change by changing what is possible and what is easy. Technology is not a neutral instrument — it is a structural force that reshapes the systems in which it is deployed. Introducing a new tool changes the information flows (who knows what), the process flows (how work moves), the decision rights (who can act), and the incentive structures (what is visible and measurable). Technology can be the most powerful systemic intervention available — or the most expensive waste of resources — depending on whether it is deployed as a system change or as an automation of the existing system.