Concepts
The irreducible epistemic atoms underlying the curriculum. 4,828 atoms across 8 types
Rule
Decline with three components
When declining requests, state three components explicitly: what you're declining, why (the priority being protected), and an alternative when appropriate—never just 'I'm busy.'
1 lessondeclining-requestscommunicationpriority-protection
Rule
Name your top priority when a request conflicts…
When someone makes a request that would conflict with your top priority, name that priority explicitly and ask whether the request can wait or go to someone else with available bandwidth.
1 lessonpriority-protectionrequest-handlingcommunication