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Organizations that learn faster than their environment changes survive and thrive. Organizational learning is not the sum of individual learning — it is a systemic capability that converts experience into improved organizational behavior. An organization learns when its systems, processes, and practices change in response to experience — not just when its individuals acquire new knowledge. The learning organization does not just accumulate knowledge (L-1691) — it converts knowledge into capability: the ability to do things differently and better based on what has been learned.