Lessons tagged “onboarding”
2 published lessons with this tag.
Schema propagation in organizations
New members absorb organizational schemas through onboarding, socialization, and observation — but the propagation process is largely undesigned. What new members learn is determined more by who they sit near, who mentors them, and what they observe in their first weeks than by any formal onboarding program. Organizations that design their schema propagation deliberately can shape which schemas new members acquire and which they question.
Onboarding transmits culture
The first weeks of organizational membership are the most consequential period for cultural formation. New members arrive in a state of heightened receptivity — actively searching for signals about how the organization actually works, what it truly values, and what behaviors are expected. Onboarding is the organization's primary cultural transmission mechanism: the process through which the enacted culture (not just the espoused culture) is transferred from existing members to new ones. What the organization teaches in the first 90 days shapes the cultural schema the new member will carry — and propagate — for years.