organization
Organizational feedback systems
Built-in mechanisms for the organization to learn from its own performance. Organizational feedback systems are the sensing and correction mechanisms that enable an organization to detect deviation, learn from experience, and adjust behavior without management intervention. In hierarchical organizations, the manager is the feedback system — they observe performance, identify problems, and direct corrections. In self-directing organizations, feedback systems are embedded in the organizational infrastructure — metrics, reviews, signals, and processes that make performance visible and trigger correction automatically. The quality of an organization's feedback systems determines the speed and accuracy of its self-correction.